How you can make your mark
Make your mark at Boskalis Subsea Services as IT Office Support. You will play a key part providing hands on high quality IT support across the organization. This role requires strong technical and problem solving skills along with communication and stakeholder engagement skills.
This role covers all aspects of IT Support, taking ownership of issues from start to finish and working directly with those effected to minimize disruption to the business. A large part of the role involves supporting, assisting with and delivering training on the Microsoft 365 suite, particularly SharePoint and Power BI.
The IT Office Support position will also work closely with the Group IT department, ensuring that local needs are aligned with group wide systems, standards and initiatives.
Your Main responsibilities as a IT Office Support :
- Deliver hands-on IT Support to users at all levels of the business. Providing both remote and face to face support.
- Act as a key escalation point for IT incidents from initial investigation through to resolution ensuring communication with stakeholders throughout.
- Work directly with end users to support SharePoint usage, site structure, permissions as well as providing practical guidance and tailored training.
- Assist end users with Power BI access and usage, including report navigation, data refresh issues and basic troubleshooting.
- Provide hands on support for end users hardware and software including laptops, mobiles, printers, meeting room equipment and core business applications.
- Provide assistance to Group IT to troubleshoot user account, access, permissions and networking issues.
- Work with Group IT and external suppliers to escalate issues, participate in local and group projects and ensure consistent and reliable IT services.
We offer
You can make your mark as a IT Office Support if you have:
- Minimum of 2-3 years IT Service Desk experience.
- Acceptance and understanding of dealing with all levels of Business.
- Strong problem solving skills.
- Ability to manage a variety of tasks and objectives to a high level in a fast paced and changing environment.
- Hight attention to detail and ability to show flexibility during busy periods.
Qualifications
What you can expect
- A dynamic environment: A job that allows you to collaborate with a talented team of experts from different backgrounds and contribute to making a significant impact.
- Rewarding conditions: Besides a competitive salary, you will receive a holiday entitlement of 34 days, a contributory pension scheme, private medical insurance and death in service benefit. There is also a range of flexible benefits you can take advantage of including the opportunity to buy additional holidays each year.
- Career development: We offer you plenty of opportunities to bring out the best in yourself for example through (online) courses at our Boskalis academy.
Extra information
- Your team: you will form part of a team of experienced IT professionals.
- Where you will work: Your location will be our office in Aberdeen.
- Full/part- time job: The position of IT Office Support is full time, 35 hours per week.
- Next steps: Apply easily by completing the online application form. Interviews are held online or in the office. Once it’s clear we’re a good match, we’ll make you an offer – and look forward to welcoming you to the company.
About Boskalis
In your job you will work for the offshore energy division. Boskalis has one of the largest global fleets of specialized offshore vessels, allowing us to carry out a broad range of offshore activities. We provide innovative and sustainable all-round solutions to tackle major worldwide maritime challenges. Our Offshore Energy division supports sustainable energy solutions such as wind energy as well as traditional fossil facilities. We’re involved in the entire journey from developing and transporting to maintaining and decommissioning these facilities.
Interested?
We are more than happy to answer your questions about the position of IT Office Support . Please contact Matthew Hurrel, Recruiter.
Please apply by filling in your details and by uploading your cover letter and CV on our careers site.
Please note: Boskalis never requests a financial contribution to arrange visas or other documents related to a job vacancy. Be wary of individuals who pretend to be our recruiters and do ask for such contributions.
Disclaimer for Recruiters and Recruitment Agencies
We appreciate your interest in our vacancies and understand that your candidate might be enthusiastic about this exciting opportunity. However, our recruitment process is not structured this way, at Boskalis we handle recruitment ourselves. Therefore, we do not accept unsolicited applications or CVs from recruitment agencies. Any submission will be treated as a direct application.
